The customer demonstrated verified activity and engagement within our online store prior to and during the transaction process:

The order FL280209 was successfully placed through our Online Store checkout system on February 4, 2026 at 7:13 PM.
The customer completed checkout using Shop Pay, which requires active customer participation and authentication during payment.
A valid payment of $299.00 USD was processed using a Visa card ending in 8108, indicating authorized cardholder usage.
The system generated Confirmation #5XRE925GT, confirming successful completion of checkout by the customer.
An order confirmation email was automatically sent to the customer at tonny.mad2921@gmail.com, confirming active engagement with the purchase.
The customer provided complete shipping and billing information, including:
- Full name
- Phone number
- Address in Mexico
- RFC tax identification number required for customs clearance.
The order was subsequently fulfilled from our Hong Kong warehouse, and a shipping confirmation email was sent to the same email address.
Shipment tracking (FedEx tracking: 888596320401) was issued, demonstrating continued order processing following the customer’s authorized purchase.

These records confirm that:

The customer actively completed checkout using authenticated payment methods.
The transaction was not system-generated or accidental.
The customer knowingly entered personal and shipping information required to finalize the purchase.
Multiple automated communications were successfully sent following the order, showing normal post-purchase activity consistent with legitimate customer behavior.

This constitutes clear evidence of customer activity and participation in the store prior to the disputed transaction.

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